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Wednesday, September 27th, 2023 2:08 AM

Closed

Can't get through to T Mobile Carriers

I can send/receive text messages to T Mobile Carriers..Im confused I can send & receive everyone texts but T-mobile customers. Prior to two weeks ago I wS getting texts. 

Order new phone & new Sims card still the same problem. What is going on?

Official Employee

 • 

1.4K Messages

1 year ago

Thank you for connecting with us, @user_070857, here in our community. We are sad to hear you cannot communicate with your T-Mobile contacts. In order to get you the assistance you need from our Xfinity Mobile experts, please reach out to them using one of these methods:

• SMS Text Message: 1 (888) 936-4968

• Phone: 1 (888) 936-4968

• Chat: https://comca.st/3QpZJnL 

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