Can't get identity confirmed

Good morning @user_wmi2it Some Xfinity Mobile orders require additional verification to help protect customers from identity theft and unauthorized purchases. If verification is needed, customers may be contacted by email, phone, or text message. If a verification call is missed, the callback number will be provided in the voicemail and in follow-up emails. Customers can call 1-844-963-0011 and select prompt 1 to connect with a verification agent, or visit a local Xfinity store to complete the verification process in person.