Can't always connect to XF inity Mobile

user_a3029d

Appreciate you reaching out!  If you want to change your data option, it's no problem. You have the flexibility to switch between Xfinity Mobile data options online or in our app, and we've got great choices.

Choose Unlimited for the most data

Here's how to switch from By the Gig to Unlimited using your Xfinity Mobile account online:

1. Go to Activity > My Data.
2. Select a line.
3. Scroll to Data Options and select Switch to Unlimited.
4. Select Continue.
5. Select Switch Now.