Cannot add Cellular to Apple watch

I have seen may people have issues with adding their Apple Watch to Xfinity cellular. I seem to have a different problem. When I input my username/password and verify the code that is sent I get a message “We are current having a technical issue, please try again later.”

I have tried multiple times to unpair/pair/reset. I worked with 3 different people who clearly were reading a script because I spent about 3 hours with support and ran the same steps over and over pair/unpair etc etc etc. They even sent me to “Advanced” support. Whcich just provided the same steps and a lot of not actually listening to what I was saying. Eventually the tech hung up on me. He started to sound like he was giving up then shortly after that he hung up… 

so do I return my watch at this point cause it can’t be added? I guess Xfinity is making so much money they don’t need the extra $10 a month to add my Apple Watch.