cannot access my xfinity mobile info on web

I cannot access my xfinity mobile account on the web.  Ive been having this issue for awhile, ever since you guys deleted something. Of course i can access the pay site, but nothing else.  No one will fix this issue. It is tied to a previous address, but I do not need mover services. My cable and inet services are already set up correctly and are at the correct address.  I can log into account but it just says i have no mobile services. Can some please rebuild my XFINITY MOBILE account ONLY.