Contributor
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102 Messages
Cancelling All Xfinity
My Xfinity account is scheduled for renewal mid January 2021. Because of major mess up on Xfinity's part, I plan on going elsewhere for my high speed Internet, cable TV & home phone services. I also have about 1 1/2 years left on my Xfinity mobile phone. When I cancel EVERYTHING, do I need to return my cell phone to an Xfinity store when I return all Xfinity equipment? Thanx in advance. I am extremely disappointed in Comcast/Xfinity since I've been a valued customer since 2003.
snow7551
Contributor
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336 Messages
5 years ago
no you do not need too re turn your phones you can keep them once they are paid in full
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snow7551
Contributor
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336 Messages
5 years ago
you can pay off your phones in full and then cancel all your lines but you do not need too return your phones
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sherlock2667
Contributor
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102 Messages
5 years ago
What if I don't want Xfinity mobile service any longer??
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davdri
Contributor
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153 Messages
5 years ago
Make sure you get your phone unlocked by XM prior to doing any of that, then you can use it with another service. BTW, XM really doesn't want your phone back.
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