Visitor
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2 Messages
cancel xfinity mobile
Hi there, I would like to cancel my Xfinity Mobile service. The service has never been used but I'm being billed each month for it. I am overseas and cannot call the 1800 number for cancelling it. There is no way to cancel the service in the Xfinity app or web portal.
XfinityMelinda
Official Employee
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285 Messages
8 hours ago
Hello @user_s1lbwo, and appreciate you for reaching out to us on our Xfinity Community Forum! While we'd hate to see you leave, we understand your decision. To better know your situation, how long ago did you sign up for Xfinity Mobile?
Xfinity Mobile lines can be canceled at any time, either by contacting us or by porting your number to another provider. Please note that if you cancel without porting your number, you may lose it.
There are no Early Termination Fees for Xfinity Mobile. However, if you're outside the 14-day return period, any remaining device payments and applicable charges would still be due.
You can find more details in our link: https://www.xfinity.com/support/articles/cancel-xfinity-mobile-service
Let us know how long you've had the service and if you need any additional assistance. We're happy to help.
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