@user_xz4yxd To cancel Xfinity Mobile service, the easiest method is to transfer your number to a new provider, which automatically cancels your Xfinity Mobile line. If you're not switching providers, you can also cancel directly through the Xfinity website or app. You can also visit an Xfinity store for assistance.
Direct cancellation through Xfinity:
Online: Log in to your Xfinity Mobile account on the Xfinity website or app, navigate to the "Devices" tab, and select the line you want to cancel. Then, follow the prompts to transfer or cancel the line.
In-store: Visit your local Xfinity store and speak with a representative to cancel your service.
Hello user_xz4yxd thanks for reaching out on Xfinity Forums. Our team here won't have access to cancelling a mobile account. You will want to try some suggestions from @DreamSayerZ or you can call our mobile department at 1-800-934-6489.
DreamSayerZ
Problem Solver
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885 Messages
3 months ago
@user_xz4yxd To cancel Xfinity Mobile service, the easiest method is to transfer your number to a new provider, which automatically cancels your Xfinity Mobile line. If you're not switching providers, you can also cancel directly through the Xfinity website or app. You can also visit an Xfinity store for assistance.
In-store: Visit your local Xfinity store and speak with a representative to cancel your service.
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XfinityMatthew
Official Employee
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715 Messages
2 months ago
Hello user_xz4yxd thanks for reaching out on Xfinity Forums. Our team here won't have access to cancelling a mobile account. You will want to try some suggestions from @DreamSayerZ or you can call our mobile department at 1-800-934-6489.
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