cancel service

user_mkwtjy Thank you for stopping in for help with canceling your services we hate to hear you are leaving, but we are able to help get a disconnect set up for you.

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.