New Poster
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3 Messages
cancel our phones
We canceled all our phones back in April. We're still being charged and the website says we still have 5 active lines. How do I fix this?
New Poster
•
3 Messages
We canceled all our phones back in April. We're still being charged and the website says we still have 5 active lines. How do I fix this?
XfinitySara
Official Employee
•
969 Messages
10 days ago
Hey there, @cpplinford! Thanks for reaching out to us regarding your mobile questions. Since Xfinity Mobile support is somewhat limited for our Digital Care Team via social media, we ask that you reach directly out (by call or text) to our Xfinity Mobile Sales and Service team at 1-888-936-4968 for further assistance with your mobile device. You may also use our Secure Online Chat where an Xfinity Mobile expert is available 24/7! Please let us know if you have any trouble reaching them, and I hope this helps :)
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