Visitor

 • 

1 Message

Monday, September 22nd, 2025

Cancel mobile lines

Need unactivated Xfinity mobile and NOW mobile lines cancelled without porting. Have cancellation number but lines still show up on my account.

Oldest First
Selected Oldest First

Official Employee

 • 

3.8K Messages

1 month ago

Thank you for reaching out @user_02rtn5 I am sorry to hear you would like to disconnect mobile lines. To complete this you would need to reach out out through the NOW portal. https://www.xfinity.com/support/articles/manage-now-subscriptions 

forum icon

New to the Community?

Start Here