Cancel Cell Phone Plan

@Admin/CSR, please enable a private thread so we can cancel my cell plan. The number in question is no longer required due to a death in the family.

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LordBender

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3 Messages

1 day ago

Would also be open to discussing moving the line to a mobile hotspot if that's an option.

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Hello LordBender, We appreciate you reaching out to us here on Xfinity Forums. Our team's specific access to cancelling mobile lines and making changes to the plan are limited through this platform. Have you already attempted to make these changes by reaching out to the Xfinity Mobile team at 1-888-936-4968?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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1 day ago

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Plan

LordBender

Cancel Cell Phone Plan

LordBender

XfinityMatthew

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