Visitor
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2 Messages
Cancel apple watch fee
You have made it impossible to cancel the $10 data fee on my Apple Watch from the app or online. I have looked everywhere. According to the Federal Trade Commission (FTC) guidelines on subscription and negative option billing, companies are required to provide an easy method for consumers to cancel recurring fees, and restricting cancellation to only calling an advisor may be considered an unfair business practice under the Restore Online Shoppers’ Confidence Act (ROSCA). If this issue cannot be resolved quickly, I will report this to the Better Business Bureau and provide documentation citing these laws.



user_2tqwm3
Visitor
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2 Messages
17 hours ago
Thank you for contacting the FCC’s Consumer Inquiries and Complaints Center.
We have received your submission and have assigned it Ticket No. 8526363.
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