Visitor
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1 Message
Can you returned or exchanged used screen protectors?
yesterday (2/19/2023) I brought an Otterbox Alpha flex screen protector for my Samsung Galaxy S23 Ultra. Xfinity Moblie employee did me the favor of putting the protector on the phone. When I got home I noticed the screen protector was slightly crooked. I decided to remove it and applied it to the screen again to straighten it. unfortunately, the adhesive side got dirty and every time I try to put it on, it gets filled with bubbles that are hard to remove, and lines formed due to bending. Is there some way at least to get another screen protector as an exchange? I know Otterbox offers a lifetime warranty for their products but I'm not sure if they would replace one that was recently brought.
XfinitySara
Official Employee
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1.8K Messages
2 years ago
Hello, @EdCali1962! Thanks for reaching out to us regarding your mobile questions. Since Xfinity Mobile support is limited for our Digital Care Team via social media, we ask that you reach directly out (by call or text) to our Xfinity Mobile Sales and Service team at 1-888-936-4968 for further assistance with your mobile device. You may also use our Secure Online Chat where an Xfinity Mobile expert is available 24/7! Please let us know if you have any other questions or concerns regarding your residential service(s) by creating a new public post, and we'll be here 24/7 to assist you however we can!
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