Hi user_yfsgwu! We appreciate you reaching out on our Xfinity Forum. Please know that my team is always here to support you with your service needs.
To answer your question, customers can retrieve a log of their text messages by accessing their Xfinity Mobile account or using the Xfinity app. They can view the last three months of call and text message details, which include dates, times, and phone numbers for all communications. To access this information, please sign in to your Xfinity Mobile account, select the Activity tab, and then choose **Manage Plan** for the specific line you wish to review. Note that details older than three months are not available, and the content of text messages is not stored.
Please let us know if this helps and if we can be of any other support.
XfinityAmira
Official Employee
•
5.1K Messages
38 minutes ago
Hi user_yfsgwu! We appreciate you reaching out on our Xfinity Forum. Please know that my team is always here to support you with your service needs.
To answer your question, customers can retrieve a log of their text messages by accessing their Xfinity Mobile account or using the Xfinity app. They can view the last three months of call and text message details, which include dates, times, and phone numbers for all communications. To access this information, please sign in to your Xfinity Mobile account, select the Activity tab, and then choose **Manage Plan** for the specific line you wish to review. Note that details older than three months are not available, and the content of text messages is not stored.
Please let us know if this helps and if we can be of any other support.
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