Visitor
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1 Message
Caller ID displays old name when I was with Sprint
Is there any way possible to change caller ID name being displayed??? When I was with Sprint, before switching to XFinity, my name was NASB Home Loans. I am no longer with that company and need either my name or phone number displayed. This is a nightmare as I work for a new company and use my cell phone to make calls. Any ideas or suggestions?
CCChristian
Contributor
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127 Messages
2 years ago
Hello @user_e5a113 I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform.
Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
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