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Monday, December 30th, 2024 3:59 AM

Buy one Get one unlimited line

Signed up for the above and still being billed for 2 lines. Have spoken to 6 different reps & no luck. This is absolutely terrible

Official Employee

 • 

2.1K Messages

1 month ago

Hi there user_pnf0o4, I appreciate you sharing your time here on our Forum for support on this Mobile promotion. I'd be wanting some answers to, so I'd love to look into this more with you. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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