New Poster
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2 Messages
Buy one get one free unlimited
Hi I have one unlimited for one line now I try add one more line to get buy one get one free unlimited so I have 3 line unlimited my question is if I cancel one unlimited line with new one I just open but I still have two unlimited in my account do I still qualify for buy one get one free promotion I just don't want cancel old phone number otherwise I have no way to get buy one get one free
XfinityJohnG
Official Employee
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1.2K Messages
1 month ago
Thank you for reaching out to our team here @Yuanyaoxiao. The best option to get answers on that Mobile promotion would be at the https://www.xfinity.com/mobile site. You can also contact the Mobile team at the 888-936-4968 to get that set up. If you would like me to check on that send a direct message with your full name and complete address.
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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