J

Visitor

 • 

1 Message

Saturday, January 28th, 2023 12:22 AM

Closed

Bring your own device lost previous phone number BYOD

Hi so i am curious if I can get the 200$ promotion i was on consumer cellular but have lost the phone number i was using on there.

Thank you

Official Employee

 • 

1.6K Messages

1 year ago

Hi there, @jgu. Thank you for your interest in our Xfinity Mobile service. I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to answer your question about the $200 when you bring your own device. Due to account security, our options with Xfinity Mobile accounts are very limited. Have you tried calling or texting 1-888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

forum icon

New to the Community?

Start Here