5 Messages

02/02/2024 9:17 PM

Closed

BOGO Unlimited Starter Mobile Line

There was an offer for a BOGO unlimited starter mobile line and I bought 2 phones and thought I was also getting the BOGO discount. I got my first bill and it didn't reflect the credit. I chatted with a customer agent and they said because I signed up on the website myself, the promo was not added.

The only reason I signed up for 2 xfinity mobile phone lines was to take advantage of the offer. Please help fix this problem. Thanks

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Visitor

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6 Messages

2 years ago

I've been trying for 2 weeks to get this promotion....they don't have a phone number listed anywhere with the promo details.

Official Employee

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3.9K Messages

Thank you for choosing Xfinity Mobile, @user_a461b1! The buy one line of Unlimited, get one FREE promotion because it's like getting two Unlimited lines for $20/mo each for a year. You can find the pricing and other info next to the blue shop button. Does this info help, @user_a461b1?

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