U

Visitor

 • 

1 Message

Friday, March 17th, 2023 5:49 PM

Closed

Birthday and social security don't match

And your system my birthday and social security are not matching up I need you to fix it so I am able to get Xfinity mobile I've been waiting for a about month and a half now there are three tickets out and it's still have not been fixed please expect this thank you very much

Problem Solver

 • 

770 Messages

2 years ago

Hello. Thank you for reaching out for help with your personal info. I will be happy to help make sure the tickets are being worked. Please send me a Direct Message to begin. 

 

To send a "Direct Message":

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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