billing

Xfinity has charged me different amount on Apps with different amounts. Billing email another amount. Disconnected my service.

I was told by customer service that I could set up a repayment plan to reconnect with payment set for following week. Then I was disconnected after almost 2 hours of being runaround.

Then chat with another customer service representative and was told I would have to pay the entire amount to be on repayment plan. I explained my bill was not correct $35 is the amount of my monthly bill they charged $200 on one app $300 on the other. Emails from May18 from billing was $35.49 my phone was disconnected the 23rd of May. 

Also told him if I had to pay $200 for a repayment plan I wouldnt need at that point the entire bill would be paid. [Edited: "Language"]

Another customer service representative told me they had put a ticket in for my bill for the overcharge and I would recieve an email from Billing Dept. I have received nothing from them in a week. Except them trying to access my bank account for $307. 

The dishonesty they have proven has been sickening. As a company.