Visitor
•
1 Message
Billing
I have subscribed for Internet 400 mbps plan on Apr 24 for $ 55/ month and was promised 1 line with no additional cost. That line can be activated within 90 days from date of purchase of Wifi. Line was activated on 12 May'23. Received a bill for services from Apr'26 to Jun'25 with total bill of $110. The query is that I will not be charged for line separately.
CCXavier
Official Employee
•
695 Messages
2 years ago
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0