Visitor
•
2 Messages
Billing problem
"I signed up for Xfinity Mobile in March with a documented $40/month device credit for my iPhone 16. My account is now only showing a $30 credit. The store representative assured me the credit would carry over during recent plan changes. Please review the original terms of my device agreement from March and reinstate the $40/month credit as promised
user_6owv3p
Visitor
•
2 Messages
3 hours ago
I don’t know why this happens when people assure me in the store that the credits would carry over and now the credits are different after I switched to Xfinity mobile plus they assured me they would not change and just quietly change to $30 from $40 a month which equates to $120 over the year. I need this to be honored.
0
0