Visitor
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1 Message
Billed after termination
I‘m still receiving bills for mobile after I terminated my line.
the chat agent will never connect me with an agent (too busy, no matter what time) and obv. I cannot be called back without a number.
what can i do?
XfinityThomasA
Official Employee
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2.7K Messages
1 month ago
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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