Bill increases every month

user_j8cbun Thank you so much for reaching out for help with your billing increase. If you have already checked out our online offers. I would be happy to take a look at options to help lower your bill for you. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.