user_8dzhz8 Thank you so much for your post for help with Collect calls. We appreciate the feedback and are always looking to know how our customers want to use our products and services. If you have some time feel free to fill out this feedback survey to help this get to the correct team, and you may see this change in the future. https://bit.ly/3hhUqdT
DreamSayerZ
Problem Solver
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488 Messages
3 months ago
@user_8dzhz8 From what I have found, collect calls cannot be made to cell phones. However, I would contact Xfinity Mobile to confirm that.
SMS Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
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XfinityAmandaB
Official Employee
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1.4K Messages
3 months ago
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