user_5q20tp Hello there, and thank you for reaching out to me via our Xfinity Community Forums. I definitely want to help you get those bankruptcy papers to the right place. To make sure I provide you with the absolutely correct email address, could you please clarify for me: are you filing bankruptcy on your internet, cable, and landline account (residential services) or your Xfinity Mobile account? Also, do you have your case/docket file number? You do not need to provide it here but you will need it before moving forward.
Once I have those details, I can direct you to the most accurate email for your situation!
Perfect, please send me a direct message with your full name and address, so I can create a ticket in our system so that you can get that info sent to us.
To send a "Direct Message":
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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XfinityChristy
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