Bait and Switch

Xfinity reps pushed hard in November to get the new iphone, so I got it. Then they started charging me, a LOT. I called about 5 times, they told me they knew it was an issue, and I just had to wait to be reimbursed. I sent back my old phone. Well, it's now April and they've taken hundreds of dollars from me now. They engaged in lying and fraud, using bait and switch tactics, Don't believe their sleazy sales people, they have no problems with lying multiple times and overbilling because they're a big company and can get away with fraud and horrible customer service.