Visitor
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4 Messages
Avoid auto connecting to free Xfinity wifi on Xfinity mobile
Hi, I have a Google pixel with Xfinity mobile, and it keeps auto connecting to free, unsecured xfinity wifi Networks. How do I prevent this from happening? Each time I manually disable auto connect on one Xfinity mobile wifi network, it will still auto connect to the next one I am in range of. This is a security concern for me because it seems most of the networks are unsecured.
rightfooted
Expert
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1.4K Messages
3 years ago
XFINITY and xfinitywifi each have their own settings. Have you disabled auto-connect in both?
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CCKrystal
Problem Solver
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385 Messages
3 years ago
Good evening @user_eedf60 thanks for being part of our XFINITY Mobile family. I am sad to read you are experiencing issues with your Google Pixel phone connecting to the Xfinity hotspots. You can use this helpful link; https://www.xfinity.com/support/articles/disable-xfinity-wifi-home-hotspot which will walk you through on how to disable the hotspots. Please let us know if this helped and if you have any other questions. :) Our team is here 24/7 when you need us.
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XfinityHotspotsPM
Official Employee
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9 Messages
3 years ago
Hi @user_eedf60 , the "XFINITY" SSID is an encrypted secure connection. You can refer to this article about the differences between the secure "XFINITY" network and the open "xfinitywifi" network: https://www.xfinity.com/support/articles/secure-vs-open-xfinity-wifi
To remove a registered Xfinity WiFi device, you can refer to this article: https://www.xfinity.com/support/articles/manage-wifi-devices-my-account
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