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Monday, September 11th, 2023 8:46 PM

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Auto pay

My bill is not due until the 20th of the month so why is my payment taken out on the 10th of each month?  This is a financial burden for me as I do not get paid until the 15th. Is there not a way to change when the payment is deducted?  I just want it to be the 16th or something since my bill isn’t due until the 20th. 

Official Employee

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1.7K Messages

1 year ago

Good afternoon @user_847fd3, and thank you for reaching out on our Community Forums with your payment concerns. To confirm, are you currently set up for autopay? May I also ask if this is in regards to your residential or mobile account? 

 

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