Regular Visitor
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1 Message
Apple Watch 5 Series Cellular Activation
I have had nothing but issues and poor customer service since signing up for Xfinity Mobile. I thought finally I was to the point where I have no need to contact them again for anything, but not the case. I have been back and forth with multiple reps trying have an Apple Watch added to my account. I have been to multiple physical stores, spoken with countless telephone reps, and the result is always the same, nothing. Can anyone help with this?
leinerd
Frequent Visitor
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11 Messages
5 years ago
Yesterday, after over a week of delay with about 10 wasted hours spent on the phone, someone finally called me and activated the watch manually. Apparently, Comcast has not been able to activate any series 6 watches through the normal process and is calling people one by one. I have no idea why they couldn't simply have told me that and saved so much time and aggravation for me and many other customers. Downright sadistic!
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Xones11
Regular Visitor
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1 Message
5 years ago
@ComcastChrisL I just recently moved from AT&T to Xfinity Moblie and am having the same issue with activating the cellular on my apple watch series 5. I keep getting "sorry we are having technical difficulties, please try again." I've spent most of the day on the phone with tech support and they have not been able to fix it. I looked on your profile page but could not find a blue send message button. Hopefully you see this! Thank you!
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rayjjw
New Poster
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1 Message
5 years ago
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Jkismet22
Regular Visitor
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3 Messages
5 years ago
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smedly187
New Poster
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2 Messages
5 years ago
I just sent @ComcastChrisL a PM to help get my Apple Watch Series 6 activated. I'm having the exame same problem as others.
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luist935
Regular Visitor
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1 Message
5 years ago
I've been having the same issue
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