Any offers available?

Hi, I currently have two Xfinity Mobile lines.

My promotion has now ended. As a result, my monthly mobile bill has increased to about $70 for two lines.

I’d like to continue being an Xfinity customer, but the increased monthly cost has me considering other carriers. If there are any available loyalty or offers, I’m open to keeping my mobile lines with Xfinity as well. Could someone please check whether my account qualifies for any current promotions?

Thanks

Responses

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DreamSayerZ

Problem Solver

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1.1K Messages

4 days ago

Xfinity Mobile does not offer promotions for existing customers. The promotions are for new customers only. They may offer deals for adding new lines, or new/upgraded phones, but that's about it.

(edited)

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XfinityChristy

Official Employee

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2.9K Messages

2 days ago

user_2zkruv Thank you for reaching out through our Xfinity Community Forums, and thank you for being an Xfinity Mobile customer. I completely understand wanting to keep your monthly costs manageable, especially when a promotion comes to an end and your bill increases. While I can't guarantee that there are any discounts or special offers available, I'd be happy to take a look at your account and review any current options that may be available.

Please send me a Direct Message with your name and service address, and I'll be glad to review everything with you. I appreciate the opportunity to help and will do my best to see what's available.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "Start new conversation" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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XfinityChristy

Official Employee

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2.9K Messages

8 hours ago

u/user_2zkruv Thank you for taking the time to work with us in private, so we could review your account concerns. I'm glad we were able to address your questions and provide clarification on your services. If you need assistance in the future, please don't hesitate to create a new post. We're always happy to help. You can also review your billing and account details for both your Xfinity Mobile and residential services anytime by signing in at https://www.xfinity.com.

Thank you for being part of the Xfinity community, and we hope you have a wonderful day!

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XfinityRoberto

Official Employee

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2.4K Messages

6 hours ago

Hello, I hope your day is going well. I am reaching out to see how everything is going?

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Plan

user_2zkruv

Any offers available?

DreamSayerZ

XfinityChristy

XfinityChristy

XfinityRoberto

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