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user_f4ee92
20th Anniversary celebration
1st Topic

Visitor

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1 Message

09/30/2026 3:53 PM

AGENT

NEED TRANSFER PIN AND ACCOUNT NUMBER

Question

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Updated 

56 minutes ago

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DreamSayerZ

Problem Solver

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1.1K Messages

2 days ago

To get your Xfinity Mobile transfer (port-out) PIN, log in to your account online or through the Xfinity App and request a security code via text.
Steps to Get Your Transfer PIN
  • Go to Devices: Navigate to the Devices tab and select the specific phone number or line you want to transfer.
  • Select Transfer Option: Scroll down to find "Transfer your number, cancel this line" and click Learn More.
  • Verify via OTP: Choose the option to send a one-time passcode (OTP) to your active line, then enter and confirm the code.
  • Receive PIN: Xfinity will text your 6-digit security transfer PIN to your phone.

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XfinityOrlandoM

Official Employee

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3.8K Messages

56 minutes ago

@user_f4ee92

Thanks for contacting us. To transfer your mobile number from Xfinity, request a transfer PIN through the Xfinity app. You can also find your account number in the app.

 

 

I see @DreamSayerZ  has provided you with great steps on how to access the transfer PIN

 

If, for some reason you're not able to get the text message for the transfer pin then your next option would be to go to the local Xfinity store, where they could assist you on providing you with the transfer pin and verifying your identity

 

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