Visitor
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1 Message
Account Says Inactive
My app says my account is inactive despite paying my bill early and having received confirmation that myservice would move with me. The app is useless to get a callback schedule and no support exists via phone despite using the phone number. I've been on the "line" after pressing 1 for services for 12 minutes now with no sound after pressing 1. What's the deal? This is beyond the worst experience with this company so far.
XfinityBillie
Official Employee
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3.5K Messages
8 days ago
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