Visitor

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2 Messages

Friday, May 12th, 2023 1:11 PM

Closed

$5 A DAY!!! For using service in mexico

$5 A DAY to use my service in Mexico is extremely excessive, especially since im staying 5 weeks that is a lot of money! Huge huge mistake switching from tmobile 

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Problem Solver

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1.1K Messages

3 years ago

@user_18dacf I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Please call or text 1 (888) 936-4968, or reached out to our secure online chat - https://www.xfinity.com/xfinityassistant/?channel=xMobile - where a Xfinity Mobile expert is available 24/7.

Visitor

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2 Messages

@XfinityHeather​ 

ive already contacted someone thank you , no resolution, ive already switched to another service company

Problem Solver

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1.1K Messages

@user_18dacf I hate to hear that was the result. If there is anything else we can do for you don’t hesitate to reach out. We are here for you 24/7 for your convenience and peace of mind. Have a great day!

I no longer work for Comcast.

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