Contributor
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33 Messages
411 DIRECTORY ASSISTANCE
Hi! for whatever reason i am unable to call 411 directory assistance on my iphone 12. I get an error message stating to dial *611 which has proven to be both useless and maddening . I can call any other number just not 411. There is no block on my actual phone -- I could call 411 when I was a Sprint/TMobile customer last month. This is an xfinity issue . Any clue what to do??? TYIA of your help !
Lynne
Angelight3
Visitor
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1 Message
3 years ago
I’m having the same problem and I have found that Director assistance is not available on a mobile phone with Xfinity. It is available on a landline with a fee unless you’re blind
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