U

Visitor

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1 Message

Monday, March 20th, 2023 10:55 PM

Closed

200 gift card

I was told I would get a 200$ gift card per line I transferred 4 lines they sent me 1 200$ gift card! What can I do to get this resolved 

Official Employee

 • 

2.2K Messages

2 years ago

Hello @user_0173cd, and thank you for reaching out about a mobile promotion with gift cards concern. Have you had a chance to speak with our mobile experts about not getting all the cards you expected? If you are unsure how to get ahold of them, these are the methods of contact for our mobile experts:

SMS Text Message: 1 (888) 936-4968

Phone: 1 (888) 936-4968

Chat: xfinity.com/xfinityassistant/?channel=xMobile

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