U

Thursday, May 30th, 2024 10:54 PM

$100 gift card promotion transfering numbers and bringing own phones.

i am supposed to receive $100 visa cards for each line for transferring numbers and bringing my own phones. i transferred 4 numbers to xfinity mobile.we are using your service since Jan 6 2024 but i have not get yet. total is $400 visa cards. i called several times for this issue and they can see my promotion on my account but some how i didnt get yet. last time i called on 05/30/2024 they transfered me to xfinity mobile promotion center(8332699036) i spoke the agent Julie [Edited: "Personal Information"] and she created a ticket number [Edited: "Personal Information"]. could you please help me. thanks. [Edited: "Personal Information"]

Problem Solver

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568 Messages

6 months ago

@user_qlw3yy Did you check the status of your incentive reward on their website here? https://www.xfinityincentivetracker.com/track

Official Employee

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1.7K Messages

6 months ago

Thank you for reaching out to us @user_qlw3yy! Have you had a chance to check the Xfinity Incentive Tracker site as DreamSayerZ recommended?

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