$100 bring your own phone

There are two types of promotions. There are Xfinity Rewards and there are Xfinity Mobile Incentives:

1.) Xfinity Rewards must be claimed on the Xfinity Rewards site before you purchase or port numbers over from another carrier. If you claimed the reward it will show under My Activity when you login to the Rewards site. Next if you met all the conditions therein you should have received your debit card within 8-10 weeks. 

2.) Xfinity Mobile Incentives are similar and if you meet all of the conditions you should receive your debit card within 16-18 weeks. 

Here are the conditions for the current promotion:

Bring Your Own Phone: Limited to select eligible phones. Bring your own phone and prepaid card offer each require activation of new Xfinity Mobile line. $200 Prepaid Card: Offer ends 12/21/2022. Requires transfer of phone number from another carrier within 30 days of line activation. Must maintain the new line with an account in good standing for 90 days following line activation. Visa Prepaid Cards are issued by Pathward, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. This card can be used anywhere Visa debit cards are accepted. Prepaid card mailed to Xfinity account holder within 16-18 weeks of activation of all required services and expires in 180 days. Maximum $2000 in prepaid card amount per customer/account. Multiple cards may be issued based on total qualifying amount. May not be combined with other offers. Also available for eligible Comcast Business Mobile customers.

The status of the above debit card incentives for both of the above should show up on the Incentive Tracker, however the incentives from Xfinity Rewards tend to disappear and then reappear when the status is updated. 

https://xfinityincentivetracker.com

Good Luck!