Visitor
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1 Message
Xfinity Support
Hello,
I just transferred my phone line number from At&T to Xfinity mobile. However, I cannot receive or make any phone calls. Can you help me resolve the issue? On the app, it shows that the phone line has been activated.
XfinityBrianH
Official Employee
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2.7K Messages
1 hour ago
user_5zp5es Please send our team a direct message with your full name and address. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1….
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