U

Wednesday, March 20th, 2024 1:28 AM

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Xfinity phone but T-Mobile is downloaded on it and I cannot get it off

Is it possible that someone has hacked my phone and put T-Mobile on my phone is there way of going into my accounts my Facebook has been taken over completely I can no longer get into it as they've changed everything anybody able to tell me what to do T-Mobile won't let me take it off my phone it says

Official Employee

 • 

645 Messages

8 months ago

@user_fdpip8  That is strange. Be sure to contact Xfinity Mobile directly through their secure phone or live chat teams. They'll make sure the phone is fixed asap. Call or text 1 (888) 936-4968 to reach our secure Mobile team. You can also chat at xfinity.com/xfinityassistant/?channel=xMobile, where an Xfinity Mobile expert is available 24/7.
 

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