Visitor

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1 Message

Saturday, May 16th, 2026 4:13 PM

Xfinity mobile

Hi, my cell phone has been disabled since Thursday and I can’t find a way to make a payment online or speak to a live person.

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Problem Solver

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1K Messages

2 days ago

You can make a payment here and also access chat if you need further assistance; https://www.xfinity.com/mobile/my-account/quickpay/start

Official Employee

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1.9K Messages

5 hours ago

Good Morning, @user_4horl5! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with attempting to process a payment with your Xfinity Mobile Account. 

 

I appreciate you sharing that link @DreamSayerZ for the payment and assistance option. Were you able to get help with the payments using the link shared or by connecting with the Xfinity Mobile team? Please let us know. 

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