Xfinity mobile service

Ok I fell for this he is transfer. Complete [Edited: "Language"] from the phone lines to charge hung me for phones. Transferred back out & Xfinity still tryna bill me. Running up a bill for services I no longer have.

Responses

XfinityKassie

Official Employee

•

1.8K Messages

23 days ago

user_j4jqd6 Hello there! We appreciate you taking the time to reach out to our Xfinity Forums Team. I can see how this scenario would be frustrating. I would be happy to help get you in the right direction for a resolution. To get started, can you please send a Direct Message with your name, and the service address?

Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

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user_j4jqd6

Xfinity mobile service

XfinityKassie

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