Tech support had me go on my phone to: System -->Reset Options --> Reset Mobile Network Settings --> Reset Settings and then reboot my phone. After the reboot, the problem was fixed.
Thanks for sharing, @hill1595! We appreciate the help in our community. I had the same issue that day. It resolved on its own a few minutes after.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Accepted Solution
hill1595
New Poster
•
3 Messages
2 years ago
Tech support had me go on my phone to: System -->Reset Options --> Reset Mobile Network Settings --> Reset Settings and then reboot my phone. After the reboot, the problem was fixed.
2
hill1595
New Poster
•
3 Messages
2 years ago
I have the same exact problem. Started sometime between 10 AM and 1130 AM Pacific Time. I live near Portland, Oregon
0
0