Xfinity Community Forum

I'vetried numerous times continuously trying with cell phone using google trouble shooting for my  Samsung Galaxy A14 with reason "Not Registered on Network" then on laptop to chat for a live agent chat, in doing so was also another failure attempt for the password enter was no accepted so I created a new one, one created AGAIN kept repeating the process entering thew new password which was no problem BUT was becoming ANNOYING to keep repeating the same LOG-IN info UNABLE TO CONNECT since closely to 9pm (ET) on laptop but before that was on the cell which was way before 7pm for my daughter took me home before her meeting on zoom at her place which is 15 minutes away in another town