Visitor
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1 Message
Xfinity App
Will not work. I have called 509 times about the same issue. Each time troubleshooting happens and t he agency thinks he/she has solved the problem. Every other second a message appear Attempting to Resume....or Video cant be played...error
XfinityChelseaB
Official Employee
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2.5K Messages
3 months ago
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user_rju358
New Poster
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8 Messages
2 days ago
The Xfinity App is a horrible app designed to fail, forcing people to rent a set top cable box and remote for more money. I am surprised that a top notch tech company like Comcast released such a bad app. I have stopped into two Xfinity stores and employees at both said it is a severely flawed app. I keep getting error messages, or it freezes, or I lose video but still have audio. Tech had told me it is not the app but my Apple TV, yet every other app on the Apple TV works flawlessly.
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