1 Message
Verification Code Being Sent to Old Xfinity Mobile Number - How to Access?
I have verification codes being send to a former Xfinity mobile number. How do I reclaim that number of get those codes sent to my new number?
1 Message
I have verification codes being send to a former Xfinity mobile number. How do I reclaim that number of get those codes sent to my new number?
DreamSayerZ
Problem Solver
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448 Messages
1 day ago
@user_37jd0x You should update your number with whomever is sending you the verification codes.
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XfinityLinda
Official Employee
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1.1K Messages
9 hours ago
@user_37jd0x Thanks for connecting with us here about the trouble with the old mobile number on your account. Do you have a Xfinity ID with an email associated with your account? If so, you can access that way. I can see how it would be an issue if you have two-step verification enabled. Here: https://www.xfinity.com/support/articles/two-step-verification-xfinity-app-setup is more information on that. We may be able to assist here if you have an email associated with your account.
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