Unreliable

@XfinityVictor​ yes I have. Over and over again. Always the same results. Phone calls last from 45 min to 4 hours. They are refusing to provide the services I am contracted to pay for. I'm a good customer. I was planning to do the security and so much more. At this point I'm gonna change internet providers all together. Xfinity has made me feel worthless to them. What a shame. 

I only called to get internet. They talked me into the mobile plan by promising me 3 free phones. I agreed and signed up. Recieved 2 phones and was told the third wasn't approved after the fact. S[Edited: "Inflammatory"]. The two they sent barely work. They have promised to replace the phones on 2 occasions only to change thier minds without notifying me. I have confirmation numbers btw.

We appreciate your choice in service providers and the opportunity to help out, @user_tvrs5r. If you could please send a direct chat message with your full name, and complete service address along with a brief overview to “Xfinity Support”, we'd be happy to help. To do so, click on the chat icon located at the top right of this forum's page.
 
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