Visitor

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1 Message

Sunday, July 19th, 2026 12:25 AM

Unlock

How to unlock My phone 🤳🏻 

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Problem Solver

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1.1K Messages

3 days ago

This support document will provide the unlock details; https://www.xfinity.com/support/articles/eligible-to-unlock-phone

(edited)

Official Employee

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1.4K Messages

2 days ago

Howdy user_p7v4na 👋 Thanks for bringing your question to our community! To unlock any Xfinity Mobile device, you'll need to ensure you meet the following conditions: 

  • Your phone must be activated for at least 60 days.
  • The phone must be paid in full.
  • Your Xfinity Mobile account cannot have a past-due balance.
  • Your phone cannot be reported lost, stolen, or involved in fraudulent activity.

Would this apply to you? You can also find more information on unlocking dveice at xfinity.com/support/articles/eligible-to-unlock-phone 👍

 

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